Methodology
Albanna Group focuses on customer relationship management (CRM) and customer-focused business strategies that dynamically integrate sales, marketing and customer care services in order to create and add value to the company and its customers. Albanna Group does not only support maintenance, service and repair. It supports a number of additional services in order to meet our clients’ needs.
Our state-of-the-art ERP solution provides:
- Enhanced Business Reporting
- Better Customer Service
- Improved Inventory Costs
- Business Process Improvement
- Supply Chain Management
All important business functions are fully integrated for seamless operations and increased productivity:
- Vendor & Purchasing
- Inventory Management
- Sales & Distribution
- Finance & Accounting
- HR & Payroll
Albanna Group, provides excellent support maintenance, service and repair solutions. Besides, it also supports a number of additional services in order to meet the requirement of its clients.
Medical Equipment Services
- Installation
- Commissioning
- Training
- Maintenance and repair services
- Documentation
- Spare parts supply and logistics
- Product upgrading and medications
- Software service
- Warranty scheme
- Technical Advising Services
- Market Research & Analysis
- Business Development
- Marketing & Promotion
The group provides excellent product support, after-sales service, and technical support.
In addition to the above services, the group also offers any service which is important and essential for achieving customer satisfaction and maintaining good long-term relationships.
In addition to the above services, the group also offers any service which is important and essential for achieving customer satisfaction and maintaining good long-term relationships.
Resources include:
- Direct support from the factory
- Direct after sale service by the group’s authorized and professional experts engineers and technicians.
Infrastructure
In addition to the certifications listed here, we have earned a number of other certifications and awards related to quality, safety, and regulatory compliance. At Albanna Scientific, we take our commitment to quality seriously. These certifications demonstrate our commitment to providing high-quality, safe, and effective pharmaceutical products and services to our customers.
At Albanna Scientific, we pride ourselves on having state-of-the-art infrastructure and facilities that allow us to provide the highest level of service to our customers.
Warehouse Facilities
Our warehouse facilities are equipped with the latest technology and equipment, including automated storage and retrieval systems, temperature-controlled environments, and advanced security systems to ensure the safety and security of our inventory.
Transportation
Our transportation fleet is equipped with GPS tracking, real-time temperature monitoring, and other advanced technologies to ensure the safe and timely delivery of our products to customers. Our vehicles are regularly maintained and inspected to ensure their reliability and safety.
Technology
Our advanced technology systems allow us to efficiently manage our inventory, track our shipments, and provide real-time visibility to our customers. We have invested in the latest technology to ensure that our systems are secure, reliable, and user-friendly.
Quality Control
We have rigorous quality control processes in place to ensure that all of our products meet the highest standards of quality and safety. Our team of quality control experts conducts regular inspections and tests to ensure that our products are free from defects and meet all regulatory requirements. At Albanna Scientific, we are dedicated to providing our customers with the highest level of service and quality, and our state-of-the-art infrastructure is a testament to that commitment.